Last Updated: November 17, 2025

1. Introduction Welcome to Curtain House Lebanon ("we," "our," or "us"). We are committed to protecting your privacy and ensuring your personal information is handled with care and respect. This Privacy Policy explains how we collect, use, and protect your data when you visit our website (www.curtainhouselb.com), contact us via WhatsApp, or use our services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect To provide you with accurate quotations and installation services, we collect the following types of information:

Personal Information: Name, phone number (for WhatsApp communication), email address, and physical address (for site visits and installation).

Project Details: Window measurements, photos of your space, and specific product preferences (e.g., fabric choices, motorization needs).

Technical Data: IP address, browser type, and device information collected automatically via cookies when you visit our website to help us improve your user experience.

3. How We Use Your Information We use your data solely for the purpose of delivering our services:

Communication: To discuss your project, send quotations, and schedule site visits via WhatsApp or phone.

Service Delivery: To manufacture custom curtains/blinds and perform installation at your location.

Marketing: To send you relevant offers, new collection updates, or maintenance tips (only if you have opted in). You may opt out of these communications at any time.

Improvement: To analyze website performance and improve our product offerings.

4. Information Sharing We respect your privacy. We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates for the purposes outlined above. We may engage third-party service providers (such as CRM software or Meta for advertising) to help us operate our business. These parties are bound by confidentiality agreements.

5. Data Security We implement appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

6. WhatsApp Communication By contacting us on WhatsApp or submitting your phone number on our website, you consent to receive messages from Curtain House Lebanon regarding your inquiry. You may opt out of marketing messages at any time by replying with "STOP" or "Unsubscribe."

7. Your Rights You have the right to:

Access the personal data we hold about you.

Request correction of any incorrect data.

Request deletion of your data from our records (subject to legal or operational retention requirements).

8. Changes to This Policy Curtain House Lebanon has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes.

9. Contact Us If you have any questions about this Privacy Policy, please contact us at:

Curtain House Lebanon

WhatsApp: +961 81 240 540

Email: [email protected]

Address: Jnah, Near Spinneys, Beirut, Lebanon